Refund Policy
Last updated: June 2026
1. Free trial
Every Givvy subscription begins with a 7-day free trial. A valid payment method is required to start the trial, but you will not be charged during this period. You may cancel at any time during the trial and you will not be billed.
2. 14-day money-back guarantee
If you are unsatisfied with Givvy for any reason, you may request a full refund within 14 days of your first payment. This applies to your initial subscription charge as well as your first renewal. No questions asked — just email support@trygivy.com with your account email and we will process the refund within 5-10 business days.
3. How to cancel
You can cancel your subscription at any time from the Billing section in your account settings. Cancellation takes effect at the end of your current billing period. You will continue to have full access until that date. After cancellation, your data is retained for 30 days in case you decide to return, then permanently deleted.
4. Refund exceptions
Refunds beyond the 14-day window are not guaranteed, but we review requests on a case-by-case basis. We do not offer partial refunds for unused time within a billing period. Chargebacks initiated through your bank without contacting us first may result in immediate account suspension.
5. Payment processing
All payments are processed securely through our payment provider. Givvy does not store your full card number. Refunds are returned to the original payment method. Depending on your bank or card issuer, it may take 5-10 business days for the refunded amount to appear in your account.
6. Contact
Questions about billing, cancellations, or refunds? Email us at support@trygivy.com and we will respond within 24 hours.